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CONSULT
Valeria Efremova
HR Consultancy - Training - Coaching - Facilitation
INNOVATIVE TRAINING
Personnel management • Mentoring • Performance Management • Leadership • Public statements • Train the trainer • Customer care • Cross cultural communication • Effective feedback • Engagement • Stress-management • Teambuilding etc.
Key Clients
American Express, Volkswagen, Nigerian Gas Company, Dragon Oil, Teva, P&G, VTB24 bank, KCELL, Sberbank, Sochi-2014 olimpic games comitee,Telelogistoica, Russian International Bank, GUP governmental hospitals, Sheremetyevo airporort, Uralsib bank, etc
NEWS
Getting ready for a new mentoring training programme for the biggest bank in Russia
Jan 12, Valeria | 99 Views | 0 Comments
Last project in 2014 for Nigerian Gas Company, looking forward
Dec 21, by Name | 9 Views | 6 Comments
Our contriburion has been recently publish in the book for professional facilitators in Netherlands
Dec 21, by Name | 9 Views | 6 Comments
KEY CLIENT WORK
Volkswagen – Training for top management delivered in two languages (60 people); strategy sessions; facilitation. Also business training modules on developing management competences were delivered for more than 200 participants (Russia)
Dragon Oil – Change management facilitation for 300 people in Turkmenistan (management team), focusing on cultural change and adoption of new values system.
P&G and Teva – Facilitator of the module programme Leading for Excellence in Turkey and Russia The goal of the programme was to develop educational and coaching skills of managers.
Welcoming centre - c Managing strategy as member of directors’ board, facilitation of the strategy workshops (UK).
Sberbank – delivery and creation of programmes, project management. Delivering facilitation for top-management in the format of strategic sessions, (facilitator of the programme for a merger of two banks, introducing innovations in annual meetings etc. Supporting change for management level, introducing innovation, developing feedback and individual development plan skills for management level (Russia).
K-CELL – Facilitator of the team building programme, and development of leadership for top and middle managers (Kazakstan).
Sochi2014, Olympic Committee – Delivering a number of training “Master of presentation”. The goal of the project was to develop professional skills for preparing and delivering presentations (Russia).
AmEx - Customer care and sales training for management level of company’s partners in Russia (Russian Standard bank) and Kazakstan (Kazkom), more than 400 participants.
GUP medcenter – Delivering training for doctors and nurses in order to increase the level of customer care (Russia)
Sheremet’evo International Airport – Facilitator in projects using business games. The goal was to develop the managers' skills of leadership (Russia).
VTB 24 – Delivering training for management and specialists in order to improve customer care, teaching new service standards and mentoring skills (Russia)
TESTIMONIALS
“The programme is well balanced with lots of practice which allows people to better take in information. Valeria created a working atmosphere of trust. Noticed all small details, didn’t allow to become distracted. All clear and on time. Thank you Valeria for professionalism, friendliness and patience.”
(P&G)
“Very bright team projects and complete/detailed debrief of our actions, attitudes and recommendations. Linking deceptively simple games on business aspects and show similarities you brought our team closer together; I hope that some of its members will learn extra lessons that will allow us to improve performance.”(KCELL)
“We appreciated Valeria’s work. All participants were engaged during the training project and got useful skills of translating corporate values, providing feedback and coaching on developing and strengthening our corporate culture.” (Dragon Oil)
“Valeria showed a high professionalism managing training group in the room and via on-line conference at the same time.”
(Sberbank)
‘We highly appreciate Valeria’s time and the material provided for our management team. Thank you for creating friendly, positive and venturous atmosphere on the training. (Teva)
“Throughout the business trip to Kazakhstan I received positive feedback on training not only from participants but also from their colleagues from other departments.” (AmEx)
“We are absolutely satisfied with this effective transfer of knowledge and skills. Great result! Our managers left the session with minimumesistance to innovation, inspired and confident to be change agents.”(VTB24)
